Ongoing Partnership & Support
Most pre-approved building programs are a one-time delivery. Architecture changes hands and the city is on its own. Our standard model is a multi-year service agreement, because programs get better with ongoing engagement.
The Challenge
In the typical model, architecture is delivered and the vendor moves on. When the program needs adjustment or expansion, conversations start over.
Staff turnover means new hires have no context on the program. Without documentation and ongoing training, institutional knowledge walks out the door.
Programs that launch without a plan for ongoing engagement tend to stall. No fresh data, no plan turnover, no clear path to grow.
How We Solve It
Shared Knowledge Base
Staff get documented procedures for running the program day to day: how to process a pre-approved permit, how to handle modifications, what to tell residents. When someone new joins, the knowledge base gets them up to speed without pulling your senior staff off their work.
Partner Dashboard
See which plans are getting downloaded, where demand is concentrated, and how the portfolio is performing over time. Program data helps you make the case for expansion, report to council, and spot gaps before they become problems.
Continuous Platform & Plan Updates
Platform improvements, code compliance updates, and new plans are rolled out on an ongoing basis. Your program improves over time without additional procurement.
A Growing Community of Practice
Working with us connects you to a network of communities running pre-approved programs. We convene partners in regional cohorts with shared resources, quarterly sessions, and direct peer learning.
Frequently Asked Questions
Typically three years or more. This spreads budget impact across multiple cycles and supports continuous improvement: portfolio adjustments, new plan onboarding, and platform updates. Once we're set up and running, we can onboard a new building plan or substitute plans in hours.
Explore More Solutions
Easy Permits for Everyone
Pre-approved building plans eliminate redundant design review so communities can issue permits in days or hours, not months, without hiring more staff.
Plans Curated for Your Community
Every portfolio is shaped by input from your builders, your community, and your building officials, so pre-approved plans feel like they belong when they're built.
The Platform for Pre-Approved Building Plans
Most pre-approved programs run on brochure websites and phone calls. Ours runs on a platform with GIS integration, managed file delivery, and program analytics.
Ready to take the next step?
Let's explore what's possible together.